Aero Alliance Total Logistic Solutions – Privacy Policy

Last Updated: March 17, 2019

Aero Alliance Total Logistic Solutions (“AATLS”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, logistics, cargo insurance, and escrow services (collectively, the “Services”).

Please read this Privacy Policy carefully. By using our Services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

a. Personal Data

Personally identifiable information that you voluntarily provide to us when you register for our Services, engage in a transaction, or contact us. This information may include:

  • Contact Information: Your name, company name, mailing address, email address, and telephone number.

  • Transactional Information: Details of the transaction you are conducting, including descriptions of goods, purchase price, and shipping details.

  • Financial Information: Bank account or payment card details required to facilitate escrow payments and service fees.

  • Identity Verification Information: Government-issued ID, tax ID, or other information necessary to comply with legal and regulatory requirements.

b. Derivative Data

Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

c. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to help customize and improve our Services. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of the website and Services.

2. How We Use Your Information

Having accurate information about you permits us to provide a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Create and manage your account.

  • Provide our logistics, shipping, and cargo insurance services.

  • Facilitate and manage escrow transactions between buyers and sellers.

  • Process payments and refunds.

  • Communicate with you regarding your account or transactions.

  • Comply with legal and regulatory obligations (e.g., anti-money laundering requirements).

  • Resolve disputes and troubleshoot problems.

  • Improve the efficiency and operation of our Services.

3. Disclosure of Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations:

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including shipping carriers, payment processors, and data analysis services.

  • Parties to a Transaction: To facilitate a specific transaction, we will share necessary information with the other party to that transaction (e.g., sharing the buyer’s shipping address with the seller).

  • By Law or to Protect Rights: We may disclose your information as necessary to respond to legal process, to investigate potential violations of our policies, or to protect the rights, property, and safety of others.

  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, your information may be transferred.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Data Retention

We will retain your personal information for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

To exercise these rights, please contact us using the contact information below.

7. Contact Information

If you have any questions or comments about this Privacy Policy, please contact us at:

Aero Alliance Total Logistic Solutions